Own your delivery — at any demand.
DoorDash took the driver, the data, and the customer. Suavo gives small businesses all three back — your fleet on the steady days, an on-demand network the moment you spike.
Trusted by the systems pharmacies already run
San Diego
founding cohort
7 yr
immutable audit retention
0
breaches since launch
The problem
The aggregators didn't just take a cut. They took your customer.
Small businesses handed delivery to DoorDash and Uber because running it themselves was too hard. The tradeoff: every order costs you the margin, the data, and the relationship — and you still can't flex when demand swings.
Hand delivery to a marketplace, and you hand over:
Suavo gives all three back — and absorbs the demand swings you can't predict.
The customer
They belong to the app, not your brand. You never see them again.
The margin
15–30% on every order, forever — on the thinnest margins you have.
The data
Reorders, preferences, lifetime value — captured by the marketplace.
How it works · elastic capacity
Your own fleet for the steady days. An on-demand network for the spikes.
Your drivers
Your own fleet runs the steady baseline — your brand on the box, your customer relationship, your margin.
Suavo marketplace
When orders spike past your capacity, nearby Suavo fleet operators pick up the overflow. First to accept wins.
Aggregator failsafe
On the rare peak, DoorDash and Uber slot in automatically — so an order is never turned away.
Never overstaff for a slow day. Never turn an order away on a busy one.
Live operations
Every order, every handoff — on the record.
Batched, optimized, assigned in a tap.
Every order, driver, and dollar in one view.
Photo, signature, GPS — on the record.
Three systems, one rail
Platform, network, and intelligence — built to work as one.
Platform
HIPAA-grade infrastructure, real-time tracking, chain of custody, audit retention. Built once so you never rebuild it.
Network
Fleet operators run their businesses on Suavo rails — route optimizer, dispatch, billing, compliance, bundled. Your overflow is their opportunity.
Intelligence
SuavoAgent lives on your existing software. Observes workflows, captures data, automates what used to be manual.
Any regulated industry
Pharmacy today. Hospitals, restaurants, cold chain on the same rails.
Pharmacies
Independent + chain — Rx delivery, chain of custody, patient notifications. Live today.
Healthcare & Hospitals
DEA + HL7 FHIR — Controlled-substance flow. Epic integration.
Restaurants
Cold chain + POS — Square and Toast integration. Temperature-monitored delivery.
Dental Labs
Case pickup — OSHA handling. Sister brand Dentravo.
Specialty Food
ComingDTC cold chain — Coming 2026.
Cannabis
ComingCA regulated — METRC integration on the roadmap.
Custom
Any regulated delivery — Tell us your vertical.
SuavoAgent
Intelligence on every desktop, for every regulated business.
Lives next to your PMS or POS. Observes the workflows your team already runs. Captures the data you already enter. Automates what used to be manual — without ripping out your current system.
Schema canary
✓ passed · 44 checks
Writeback
idempotent
Mode
T2 · writeback
Integrations
Every system your business already runs on.
26 integrations · BAA on every PHI-touching partner
Pharmacy Systems
4 partners- PioneerRxBAALive
- QS/1BAABeta
- BestRxBAABeta
- LibertyBAARoadmap
Operations
4 partners- Stripe ConnectBAALive
- CheckrBAALive
- TwilioBAALive
- Google OR-ToolsLive
Partners
4 partners- MapboxBAALive
- DocuSignBAALive
- GustoLive
- DatadogBAALive
Trust verified end-to-end
Pricing
Own your delivery. Pay per delivery only when you overflow.
HIPAA chain of custody. PMS-native. Cold-chain ready.
Starter
/ mo · billed annually
Run delivery with your own staff. HIPAA chain of custody from day one.
- PMS integration (PioneerRx live)
- Driver app + chain of custody
- Patient SMS + email alerts
- Cold-chain temperature logging
- Up to 200 deliveries / month
Pro
/ mo · + per-delivery on overflow
Your fleet for the steady days, the Suavo marketplace for the spikes.
- Everything in Starter
- Marketplace overflow — hand routes to Suavo fleets
- AI-optimized dispatch
- Cold-chain module for GLP-1 / temp-sensitive Rx
- White-label patient app
Enterprise
/ mo · volume rates
Multi-location chains, hospital networks, and specialty pharmacies.
- Everything in Pro
- Volume rate card (higher split, lower SaaS)
- SSO, SCIM, dedicated solutions engineer
- Private BAA + pentest reports under NDA
- Custom PMS + HL7 FHIR integrations
Named customers
Real pharmacists. Real results.
“We were writing delivery addresses on paper receipts and scanning them into PioneerRx by hand. Suavo took that out of my day.”
Nadim
Pharmacist-Owner · Better Life Pharmacy · San Diego, CA
Frequently asked
The answers business owners ask first.
Is Suavo HIPAA-compliant?
Yes. We sign a BAA with every partner, encrypt all PHI at rest (AES-256) and in transit (TLS 1.3), enforce RLS on every database table containing PHI, and retain immutable audit logs for 7 years per HIPAA § 164.316.
Do you sign a BAA?
Yes — our standard BAA is available on the /trust page. For Enterprise tier, we'll execute a custom BAA reviewed by healthcare counsel.
Do I keep my own drivers, or use yours?
Both. Run your own drivers for your steady baseline; when demand spikes past your capacity, Suavo's fleet marketplace picks up the overflow automatically, with DoorDash and Uber as a failsafe. You're never forced onto a third party.
Who owns the customer and the data?
You do. Your brand on the delivery, your customer relationship, your reorder. Suavo processes your data under your terms and never sells, shares, or trains on it — and you can export or delete it at any time.
How long does onboarding take?
Under a week for most businesses. Connect your existing system (PMS, POS, or our API) on day 1-2, bring your drivers, and you're live — pharmacies are typically running deliveries by day 7.
Which systems do you integrate with?
PioneerRx and QS/1 for pharmacies; Square and Toast for restaurants; plus QuickBooks, Stripe, Mapbox, and more across every vertical. Full list on /integrations — and the Enterprise API wires in any OAuth-capable system.
Do you handle controlled substances?
Yes — DEA-compliant chain of custody for Schedule II-V where your vertical needs it: ID verification at pickup and delivery, CSOS-compatible reporting, ARCOS integration on the Enterprise tier.
What does it cost?
Run your own fleet on a simple subscription; marketplace overflow is pay-per-delivery only when you use it. Fleet operators pay nothing upfront — Suavo takes a commission on completed deliveries. Full breakdown on /pricing.
Ready when you are
Own your delivery again.
Start free in minutes — connect your orders, run your own drivers, and tap the marketplace when you spike. Prefer a walkthrough? Book a 15-minute call.