Suavo for Restaurants · Hardware & setup
Your kitchen, set up in 7 steps.
Suavo runs in a web browser. If a screen can open a website, it can run your kitchen.
- Runs in a web browser
- Pairs with a 6-digit code
- Free kitchen screen
What you need.
Start with what you already own. Buy only what's missing.
Kitchen screen
- Minimum
- Any tablet or computer with an up-to-date web browser.
- Best
- A Full HD touchscreen on a Windows PC with Chrome or Edge.
Wider screens fit more tickets side by side.
Network
- Minimum
- Wi‑Fi that reaches the kitchen.
- Best
- A network cable (Ethernet) to the printer, with the screen on the same network. Never guest Wi‑Fi.
If the internet goes out, the screen saves your taps and catches up when it's back.
Receipt printerOptional
- Minimum
- None. A screens-only kitchen is a real setup.
- Best
- An Epson or Star network printer from the kits below. It can print new orders on its own.
USB and Bluetooth printers print only when staff tap Print.
Bump barOptional
- Minimum
- None. Tap tickets on the touchscreen.
- Best
- A USB bump bar. It plugs in like a keyboard, with no pairing.
Small 8-key bars and USB number pads work too.
Menu TVOptional
- Minimum
- Any TV with HDMI, plus a small computer with an up-to-date browser.
- Best
- A Windows mini PC with Chrome behind the TV.
Needs the Suavo Display add-on, $9.99 per location / month.
Kits we like.
Parts that fit what Suavo needs. Links open an Amazon search in a new tab.
- Tested at a Suavo kitchenDoes this job in a live Suavo kitchen today.
- Meets the specFits what Suavo needs. Not tried in our kitchen yet.
Counter
One screen for the counter or expo.
Touchscreen monitor
1080p touchscreen monitor (search on Amazon, opens in a new tab)Full HD or wider.
Tested at a Suavo kitchenWindows PC with Chrome
Windows 11 mini PC (search on Amazon, opens in a new tab)Tested at a Suavo kitchenEthernet cable
Cat6 Ethernet cable (search on Amazon, opens in a new tab)Meets the spec
Line
For cooks with full hands.
Everything in Counter, plus:
USB bump bar
USB bump bar (search on Amazon, opens in a new tab)Plugs in like a keyboard.
Meets the specOr a USB number pad
USB numeric keypad (search on Amazon, opens in a new tab)Uses the Compact 8-key layout. Keep Num Lock on.
Meets the spec
Printer
Paper tickets that can print on their own.
Epson network printer
Epson TM-m30III (search on Amazon, opens in a new tab)Needs: Ethernet or Wi-Fi with ePOS-Print and HTTPS enabled.
Meets the specOr a Star network printer
Star mC-Print3 (search on Amazon, opens in a new tab)Needs: LAN interface with WebPRNT SSL/TLS enabled.
Meets the specThermal paper
80 mm thermal paper rolls (search on Amazon, opens in a new tab)Both printers take 80 mm rolls.
Meets the specEthernet cable
Cat6 Ethernet cable (search on Amazon, opens in a new tab)Meets the spec
Menu TV
OptionalPrices and ready orders where guests can see them.
Suavo Display add-on · $9.99 per location / month
TV with HDMI
43-inch TV (search on Amazon, opens in a new tab)Any size. Portrait or landscape.
Meets the specWindows PC with Chrome
Windows 11 mini PC (search on Amazon, opens in a new tab)Runs the menu behind the TV.
Meets the specHDMI cable
HDMI cable (search on Amazon, opens in a new tab)Meets the spec
Set it up like a toy kit.
One step at a time. Check each one off as you go.
Step 1 of 7: Connect Square
Step 1 of 7
Connect Square
Start free, then connect Square in setup so orders flow in.
Setup also names your kitchen station. That's the screen you pair next.
0 of 7 done
Suavo kitchen setup checklist
1. Connect Square
Start free, then connect Square in setup so orders flow in.
Tip: Setup also names your kitchen station. That's the screen you pair next.
2. Power up and get online
Plug in the screen, then join your main Wi‑Fi or plug in an Ethernet cable.
Tip: Don't use guest Wi‑Fi. The printer and the screen must be on the same network.
3. Pair the kitchen screen
Tap Generate setup code in Kitchen Display settings, then open suavollc.com/kitchen on the screen and type the 6 digits.
Tip: Codes last 15 minutes and work once. Scanning the QR code does the same.
4. Plug in the printer
Plug the printer into your router, then add it on the screen in Settings → Printers.
Tip: Need its IP address? Hold the feed button while you turn the printer on.
5. Plug in the bump bar
Plug the bump bar into a USB port, then press ? on the kitchen screen to see your keys.
Tip: No pairing. For a small 8-key bar, pick Compact 8-key in Settings → Controls & Language.
6. Send a test ticket
In your dashboard, tap Send test ticket. Then find it on the kitchen screen and tap Ready.
Tip: It's clearly marked as practice, so there's nothing to cook.
7. Pair the menu TV (optional)
On the TV's computer, open suavollc.com/menu-display, then type the code it shows into TV setup in Customer displays.
Tip: Codes last 10 minutes. The TV switches to your menu once it's paired.
Stuck? Talk to us: suavollc.com/help?topic=restaurants
If something goes wrong.
The screen goes to sleep
Keep the kitchen page open in front. It keeps the screen awake. Still going dark? Turn off sleep in your power settings.
The printer isn't found
Check that it's on the same network as the screen, that HTTPS is on in the printer's settings, and that you allowed it once on this screen.
The Wi‑Fi drops
The screen shows Offline, saves your taps and catches up when it's back. Happens a lot? Plug a network cable into the screen.
The pairing code expired
Codes last 15 minutes and work once. Tap Generate setup code again in Kitchen Display settings.
The bump bar does nothing
Close any open panel. Keys don't work while one is open. Then press ? to see which keys work.
Want help setting it up?
Tell us about your kitchen. A person reads every message.
Talk to us